About Me

I work at the intersection of product design, UX, and IT operations, combining design leadership with hands-on technical ownership. I design user-facing products across web, mobile, and large-format interactive displays, while also managing the infrastructure, tooling, and support systems behind them.

My work spans building and maintaining design systems, improving internal tools, and partnering closely with engineering to translate complex technical requirements into clear, usable experiences. On the technical side, I've led support operations, managed helpdesk environments, created training and documentation, and overseen the deployment and lifecycle management of large fleets of Windows and Linux-based devices.

Having led both product design and post-deployment technical operations, I bring a unique, end-to-end perspective. I design experiences with full awareness of the systems, constraints, and support realities they must survive beyond launch.